Skip to main content | The UK's largest nursing archive

Advanced search

Brian Nyatanga
British Journal of Community Nursing, Vol. 17, Iss. 8, 03 Aug 2012, pp 369

Effective communication is central to showing empathy at the end of someone's life, yet it is also perhaps the most difficult skill to get right. As a result, communication is one of the aspects of care that patients most often complain about (Healthcare Commission, 2007). It is widely accepted that effective communication is resource and time-intensive, although the benefits tend to outweigh these perceived drawbacks. More importantly, poor communication can have an impact on patients' decision-making in preparation for death.

Return to article listing Request Permissions

To view this article

Existing users sign in Personal subscription 24 Hour access Pay per article